Terms & Conditions
Welcome to Teezee Travel & Tours! These Terms and Conditions (“Terms”) govern your use of our website and the services we provide. By accessing or using our website, booking travel services, or engaging in any transactions with us, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
These Terms constitute a legal agreement between you (“Customer” or “you”) and [Your Company Name] (“we,” “our,” or “us”). Please read them carefully.
General Terms
- Eligibility
You must be at least 18 years of age to make a booking with us. By using our services, you confirm that you are of legal age to form a binding contract. - Account Information
When booking services or interacting with our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Booking Process
- Reservation Requests
All reservations made through our website, by phone, or via email are subject to availability and confirmation. We will inform you of availability once we receive your request. - Booking Confirmation
Once we confirm your booking, we will send you a confirmation email outlining your itinerary, payment details, and other essential information. Please review the confirmation carefully and notify us immediately if any details are incorrect. - Payment Terms
Full payment or a deposit may be required at the time of booking, depending on the service or package. Payment is due in the currency specified during the booking process. Accepted payment methods include [list of payment options, e.g., credit cards, bank transfers, PayPal]. - Pricing
Prices are subject to change without notice. However, the price for services booked and confirmed will remain fixed, unless there are significant changes in taxes, government fees, or other unforeseen circumstances.
Cancellations and Refunds
- Cancellation by Customer
If you need to cancel or modify your booking, you must notify us in writing (via email or through our website’s contact form). Cancellation policies may vary depending on the service provider (e.g., hotels, airlines, tour operators), and we will adhere to the cancellation terms outlined for each service.- Cancellation Fees
Depending on the timing of your cancellation, you may be subject to a cancellation fee. This fee is typically a percentage of the total booking cost and is outlined in the specific booking terms at the time of reservation.
- Cancellation by Teezee Travel & Tours
In the unlikely event that we need to cancel or modify your booking (due to unforeseen circumstances, including force majeure events), we will offer an alternative service of equal or greater value, or a full refund. - Refund Policy
Refunds are subject to the terms of each service provider. If a refund is applicable, it will be processed after deducting any applicable service fees and expenses. Please allow [X] business days for processing.
Changes to Your Booking
- Modifications
You may request changes to your booking (e.g., dates, accommodations, destinations) as long as those changes are possible with the service provider and subject to availability. Changes may incur additional fees or charges depending on the specific arrangements. - Service Provider Changes
We reserve the right to make reasonable changes to your travel arrangements (such as accommodations, flights, transportation) if necessary, and will notify you of any significant changes. We will work with you to find an acceptable alternative.
Travel Documentation
- Passports and Visas
It is your responsibility to ensure that all necessary travel documents (passports, visas, etc.) are in order before traveling. We recommend checking the specific requirements for your destination country. We do not accept liability for any issues related to inadequate travel documents. - Insurance
We recommend purchasing travel insurance to cover unexpected events such as trip cancellations, medical emergencies, or lost luggage. We offer travel insurance options, but you are free to choose an external provider.
Travel Risks and Responsibility
- Assumption of Risk
Travel involves inherent risks, including but not limited to, illness, injury, and loss or theft of property. By booking with us, you acknowledge these risks and agree that you are solely responsible for your actions during your trip. - Behavior and Conduct
You agree to act responsibly and in compliance with the local laws and customs of the destination. We reserve the right to terminate your participation in any tour or travel service if your behavior disrupts the experience for others or violates laws, without any refund.
Liability and Limitation of Liability
- Our Liability
We aim to provide the best possible travel experience. However, we are not liable for any loss, damage, or injury resulting from factors outside our control, such as weather conditions, natural disasters, strikes, or government restrictions. - Service Providers’ Liability
Our liability for third-party services (such as hotels, airlines, or tours) is limited to the booking of those services. Any issues arising directly with a third-party service provider must be addressed with them. We will assist in resolving disputes but are not responsible for the actions or failures of third-party suppliers.
Force Majeure
We are not liable for failure or delay in performing our obligations due to circumstances beyond our control, including but not limited to, acts of nature, wars, strikes, lockouts, riots, pandemics, governmental restrictions, or any other event that prevents us from fulfilling our services.
Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal data.
Intellectual Property
- Content Ownership
All content on our website, including text, images, logos, and trademarks, is the property of [Your Company Name] or its licensors and is protected by copyright law. You may not reproduce, distribute, or use any of our content without prior written permission. - Website Use
You are granted a limited, non-transferable license to use our website for personal, non-commercial purposes. Any unauthorized use of our website may result in termination of this license and legal action.
Governing Law and Dispute Resolution
- Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. - Dispute Resolution
Any disputes arising out of or in connection with these Terms shall be resolved through amicable negotiations. If a resolution cannot be reached, the dispute will be submitted to binding arbitration in [Your Jurisdiction], in accordance with the applicable rules.
Amendments to These Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our services following such changes will signify your acceptance of the revised Terms.
Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Teezee Travel & Tours
Info@teezeetours.com
Thank you for choosing Teezee Travel & Tours for your travel needs. We look forward to making your journey memorable!